Change Management/Training
Change Management & Training: Making Digital Health Work for You
Implementing a new Electronic Patient Record (EPR) system or digital health tool is about more than just technology—it’s about people, processes, and culture. Successful digital transformation depends on effective change management and high-quality training that empowers your team to embrace new ways of working.
Why Change Management Matters
Digital health projects often fail not because of the technology, but because people aren’t fully engaged or supported through the change. Effective change management ensures:
- Staff understand the reasons for change and what’s in it for them
- Concerns and resistance are addressed early and constructively
- New processes are embedded into daily practice
- Benefits are realised quickly and sustained over time
My Approach to Change Management
With extensive experience leading digital transformation in healthcare, I offer a practical, people-focused approach to change management:
- Stakeholder Engagement: I work with all levels of your organisation—from leadership to frontline staff—to build buy-in and address concerns.
- Communication Planning: Clear, consistent messaging keeps everyone informed and involved throughout the project.
- Process Redesign: I help map and optimise workflows to ensure new systems deliver real improvements.
- Readiness Assessment: I assess your organisation’s readiness for change and tailor support to your unique needs.
Comprehensive Training for EPRs and Digital Health Tools
Training is key to unlocking the full value of your new EPR or digital health solution. I provide:
- Role-Based Training: Tailored sessions for clinicians, admin staff, managers, and IT teams, ensuring everyone gets the knowledge they need.
- Hands-On Learning: Practical, scenario-based training that builds confidence and competence.
- Flexible Delivery: On-site, remote, or blended training options to fit your schedule and resources.
- Ongoing Support: Post-go-live support, refresher sessions, and access to resources to keep skills up to date
What I Offer
- Change management planning and delivery for EPR and digital health projects
- Stakeholder engagement and communication strategies
- Workflow mapping and process optimisation
- Customised training programmes for all user groups
- Go-live support and troubleshooting
- Post-implementation reviews and continuous improvement.
Ready to make your digital transformation a success?
Contact me to discuss how my change management and training services can help your organisation get the most from your new EPR or digital health tools.
