Modern General Practice

What is the Modern General Practice Model?

Modern General Practice is about reimagining the way GP services are organised and delivered. The model focuses on:

• Streamlined patient access: Patients can easily contact their practice, often digitally, and are directed to the right care, first time.
• Efficient triage and care navigation: Digital tools and trained staff ensure patients are seen by the most appropriate clinician or service.
• Integrated, multidisciplinary teams: GPs, nurses, pharmacists, and other professionals work together, supported by digital systems.
• Proactive, personalised care: Data and digital solutions enable practices to identify and support patients with complex or ongoing needs.
• Continuous improvement: Practices use data and feedback to refine processes and improve patient experience.

How EMIS Web Powers Modern General Practice

EMIS Web is at the heart of digital transformation in primary care. Here’s how it supports the Modern General Practice model:

• Seamless patient triage and workflow: EMIS Web integrates with online consultation platforms, enabling digital triage, appointment booking, and care navigation.
• Shared care records: Clinicians can access up-to-date patient information across settings, supporting safe, joined-up care.
• Task automation: Routine admin and clinical tasks can be automated, freeing up staff time for patient care.
• Population health management: EMIS Web’s reporting and analytics tools help practices proactively manage patient cohorts and deliver personalised care.
• Interoperability: EMIS Web connects with NHS App, GP Connect, and other systems, ensuring information flows smoothly across the NHS.
  

Innovative Health Technology Solutions

Beyond EMIS Web, a new generation of health tech is accelerating the Modern General Practice model:

• AI-powered triage and decision support: Intelligent algorithms help practices prioritise care and support clinical decision-making.
• Remote consultations and monitoring: Video, phone, and online tools make care more flexible and accessible for patients.
• Robotic Process Automation (RPA): Automates repetitive admin tasks, improving efficiency and reducing errors.
• Patient engagement platforms: Digital portals and apps empower patients to manage their health, access records, and communicate with their care team
  
  

How I Can Help

With deep expertise in EMIS Web, SystmOne, and digital health innovation, I support practices and networks to:

• Implement and optimise EMIS Web for Modern General Practice workflows
• Integrate digital triage, online consultations, and remote monitoring
• Automate processes using RPA and AI
• Train teams and manage change for sustainable digital transformation